Have you ever employed the initial appearance of weakness as a tactic in a negotiation? It can be a great way to gather valuable information. When the other negotiator sees you in a weakened position, that’s the time when you can turn your perceived weakness into a source of power. Observe the following to do so.

The Opening – setting the stage:

To set yourself up to be perceived as weak, consider the following strategies.

• At the opening of the negotiation, offer a weak handshake; this positioning is enhanced by allowing your hand to be on the bottom of the handshake (i.e. the other negotiator’s hand on top of yours). That will subliminally signal subjugation on your part.
• Project a sense of slowness to grasp points. Don’t overplay your hand. Remember, you’re playing the role of someone that’s not sure of himself.
• Allow yourself to be maneuvered by making concessions quickly when doing so is not detrimental to your position.
• Refer to having to consult a higher authority when pushed too hard for a concession; that’ll convey a sense of powerlessness.
• While engaging in the processes above, seek to uncover the other negotiator’s source(s) of power. You can use that as leverage against him later in the negotiation.

Mid Game – the turn:

This is the point at which your demeanor transformation begins.

• Know the strength of your resources compared to your opponent. That will be your source of power. It can be used as leverage during the negotiation to thwart his efforts.
• During the negotiation, be prepared to refer to a higher authority that trumpets the other negotiator (e.g. him – we reached a multimillion-dollar deal with company x last year, you – we know that and they’re talking with us this year; I guess they didn’t like the results of your deal.)
• Create a false sense of value with red herrings as chits that you can trade later for items and concessions of importance.

End Game – the closing:

This is the time you employ tactics that display, you’re no longer a weakling.

• Begin to use the red herrings you set up in the prior phase to enhance your negotiation position. Be stubbornly diligent when making concessions at this point. Your efforts should send a subliminal message that indicates, you’re going to be a tough negotiator from this point on.
• Once you’ve engaged in the strategies above, be cautious. You will have transformed yourself from the weakling you initially appeared to be into a titan. The other negotiator will realize that he’s dealing with someone that’s more astute than he originally thought. That will cause him to raise his guard. He’ll also be seeking ways to adjust his negotiation strategies to match his new reality.

The timeframe and phases mentioned above still have to be accompanied with the negotiation strategies that are appropriate for the type of negotiation you’re in. Thus, the outline above should serve as a foundation to which you can add more specifics steps to fit your situation. By using this outline, you’ll be well on your way to creating a roadmap that leads to more successful negotiation outcomes… and everything will be right with the world.

Remember, you’re always negotiating!

How do you know you have a presentation? I posed this question to a sales team I was working with recently. One gentleman said, “If I win the business, I know I have a presentation.” To that excellent response I replied, “That’s how you know you have a good presentation. How do you know, before you even arrive at the prospect’s site, that you have a presentation?” Another gentleman offered, “Well if I have some PowerPoint slides that I can talk from, then I have a presentation.”

The belief that visual aids equal a presentation is a very common misconception. Visual aids are aids. They are not even necessary, usually. A presentation is the information, stories, statistics, quotes, and opinions that the presenter shares. Visual aids, if used, enhance the presenter’s message, not the other way around. Anytime visual aids become the presentation and the presenter becomes the aid, you will probably be boring your audience to tears. Below are three specific examples of how this happens.

Words, Words, Words

The visual aids are nothing but the presenter’s notes, which the presenter proceeds to read from the screen to the audience. Imagine you are sitting in an audience waiting for a presentation to begin. The presentation is scheduled for one hour. The presenter walks to the front of the room, clicks their clicker, and a large blue screen fills with a yellow, bulleted, run-on sentence that flies in from the left. For me, this is when dread sets in. Glaze is starting to form over my eyes. Fog is rolling in on my brain. The battle to stay alert and appear interested has begun and it intensifies with every bullet that appears.

When visual aids say as much or more than the presenter does, one of them is not necessary. Reading from wordy slides is not only boring, but also insulting to an intelligent audience. Many presentations I have suffered through would be more economical, less stressful, and better received as memos, special reports, or CDs that the audience could read individually on their own time. Unless the audience is taking notes, as in a training situation, wordy visual aids undermine a presentation. The point of a visual aid is to make the presentation more interesting not boring.

Tired Graphics

If your audience is thinking, “This is the 762nd time I’ve seen that piece of clipart.”, your visual aids are undermining your presentation. Similarly, if your audience recognizes your visual aid background as one of the popular software templates, your visual aids are undermining your presentation. Graphics are the solution to the wordy visual aid problem discussed previously. However, freshness now becomes the issue. Ideally, all visual aids would consist of simple, powerful, interesting graphics. In reality, time and money may be constraints.

Let the nature of the presentation dictate how far you will go to secure fresh looking graphics. For high profile or high opportunity presentations, more time, money, and effort should be placed on creating visual aid graphics. My recommendation would be to have a graphic artist assist if talent is not available internally. Examples of high profile, high opportunity presentations include the unveiling of a new product or service and sales presentations.

Just Like Everybody Else

If your visual aids fall into either of the previous two categories, Wordy or Tired Graphics, present without them unless the audience needs to take notes. Because most presenters use wordy or tired visual aids, audiences are conditioned to become bored at the first sight of a bullet. A bulleted list is like a timepiece on a chain that sways in front of the eyes chanting, “Sleep…sleep…sleep” I have discovered that being contrarian and forgoing visual aids can actually make a presentation a huge success.

I was presenting to 120 salespeople at an annual conference. I was the only non-industry, soft-topic presenter on the multi-day program. I arrived early and attended the presentation before mine. There were two presenters standing on an elevated stage behind podiums with a huge screen centered between them. The room was darkened as the PowerPoint slides clicked by. I surveyed the salespeople. No one was jumping out of his or her seat with excitement.

My host asked if I had any visual aids. I had PowerPoint slides but claimed that I had none and that I would work from my handout. I asked them to turn all of the lights up and requested a wireless microphone. Just turning the lights on had a huge impact on the audience. I moved around freely and referred to the handout periodically so the salespeople would feel anchored and take notes. When the conference was finished, I was the highest rated presenter. They invited me to come back immediately for the next year.

Summing Up

Visual aids are powerful. They can be the icing on your cake or the rain on your parade. To ensure visual aids are not undermining your presentation, use words sparingly and find fresh graphics. Even have the courage to present without, if your visual aids are not truly aiding you.

© ProEdge Skills, Inc.